Operations

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Compliance and Guardrails

Non-negotiable. No close is worth a violation. No sale is worth exploiting someone in crisis. Protect the brand, protect yourself.

A. Outcome claims

  • NEVER promise case outcomes, specific dollar savings as guarantees, custody results, or reconciliation.
  • CAN say: “Clients who arrive with structured leverage briefs report saving 10-20 hours of attorney billable time.”
  • CANNOT say: “You will save $10,000 in legal fees.”
  • “Report saving” and “designed to” are compliant. “Will save” and “guaranteed to produce” are not.

B. UPL (unauthorized practice of law)

  • Leverage Strategists are NOT attorneys. They are independent contractors.
  • SLAY AI does NOT create an attorney-client relationship.
  • Never say “we’ll handle the legal strategy” or “this replaces your attorney.”
  • Always say: “We build the leverage architecture, your attorney applies it.”

C. AI disclosure

  • SLAY AI is a strategic leverage tool, not a law firm.
  • AI-generated outputs require human review before any legal application.
  • All outputs are educational and informational only. Not legal advice.
  • Outputs are not privileged unless within an attorney-client relationship under attorney supervision.

D. Voice compliance

  • Approved: Leverage, Strategy, Clarity, Control, Positioning, System, Structure.
  • NEVER: Feel, Support, Journey, Struggle, Pain, Empowerment, Healing, Validation.
  • Never say “step into your power,” “take your life back,” “trust the process.”
  • Instead of “I understand how hard this is,” say: “The situation isn’t moving because the approach isn’t creating leverage.”

E. The 30-Day Leverage Creation Guarantee

  • Conditional on attendance AND task completion. Attend sessions AND complete tasks AND deliverable not produced within 30 days = full refund.
  • Base policy: all sales are final.
  • Never overstate the guarantee; prospects must meet all conditions to qualify.

Compliant guarantee script: “We have a 30-Day Leverage Creation Guarantee. If you attend your sessions, complete the assigned tasks, and your deliverable is not produced within 30 days, you receive a full refund. The base policy is that all sales are final, but we stand behind the system for those who engage fully. You also get full and immediate access to the resource library and SLAY AI upon enrollment.”

F. Emotional distress protocol

  • If a prospect shows signs of acute crisis, STOP the sales conversation immediately.
  • Provide the 988 Suicide & Crisis Lifeline. Do not attempt to re-engage on the sale.
  • Exploiting emotional vulnerability to close is a TERMINATION-LEVEL offense. Non-negotiable. No sale justifies endangering someone in crisis.

G. Recording and confidentiality

  • All calls are recorded via Zoom and uploaded to GHL. The prospect must be informed at the start of the call.
  • Cannot say: “100 percent private,” “attorney-client privileged,” “can’t be subpoenaed.” Misrepresenting confidentiality is a Critical violation.
  • Can say: “enterprise-grade security,” “private, walled-garden dashboard.”
  • Be transparent about how data is stored and protected.

Required disclosures at call start:

  1. “Just so you’re aware, this call is being recorded for quality and compliance purposes.”
  2. “Everything we discuss today is educational and informational. We are not a law firm and this does not create an attorney-client relationship.”
  3. “Our team builds the leverage architecture. Your attorney applies it in your specific case.”

H. Violation severity tiers

Tier Consequence Examples
Critical Immediate suspension False legal claims or presenting the platform as a law firm; exploiting emotional distress to close; UPL (telling prospects you handle legal strategy)
Serious Written warning + retraining Outcome guarantees (“you will save $10,000”); voice violations; misrepresenting guarantee terms
Moderate Coaching zone Feature overclaiming; unverified testimonials or case studies

Every violation is documented and reviewed. Repeated moderate violations escalate to serious.

Say this, not that

Don’t say Say instead
You will save $10,000 in legal fees when you use our system. Clients who arrive with structured leverage briefs report saving 10-20 hours of attorney billable time.
We’ll handle the legal strategy so you don’t have to worry about anything. We build the leverage architecture, your attorney applies it in your case.
I understand how hard this is, trust the process and step into your power. The situation isn’t moving because the approach isn’t creating leverage. Let’s fix the positioning.

Quick recap

  1. We build leverage architecture. Your attorney applies it. Never blur this line.
  2. No outcome promises. “Report saving” is compliant; “will save” is not.
  3. SLAY AI is a tool, not a law firm. All outputs require human review.
  4. Voice matters. Leverage, Strategy, Clarity. Never Feel, Journey, Healing.
  5. Crisis = stop selling. 988 Lifeline. No exceptions.
  6. The 30-day guarantee has conditions: attendance + tasks. Do not overstate it.
  7. All calls recorded. The prospect must know. No claims of privilege or total privacy.
Operationsaudience: closers, settersreviewed 2026-08-23